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COVID-19 - What we are doing

So that we can make things safe for customers and staff we have implemented a wide range of social distancing measurements and changes to how we operate. We understand that some of these changes may be different to what you are used to but we are carrying these out to keep ourselves operational but also taking into account your safety. Please see below the list of changes we have made in-store. This has recently been updated as of the 19th of July;

 

From the 19th of July, face masks are not compulsory when shopping with us. We do ask you to please remain respectful and mindful of others when shopping who may continue to wear a face covering.

At busy times we have amended the route of the store and be operating a one-way system in places. This will no longer be in place however may be implemented at busy times at the weekend to assist with the natural flow of the store.
Please note our hours have changed ever so slightly to allow us to prepare to store for a safer environment. We will now be open Mon-Sat 9am-5pm & Sun 10am-4pm.
We would prefer that customers use card payment where possible. We will continue to accept mobile and digital wallet services such as Apple Pay. We will take cash payment.
Customers have full access to all trollies around the site.
Our Sedum restaurant is now fully open allowing spacious seating both inside and outside. We are also offering takeaway options for those that do not want to sit with us.
Toilets, including dedicated disabled facilities, will be open and thoroughly cleaned on a regular schedule.
We will still be operating a local delivery service for those who are unable to visit the store. Browse our website or call us for delivery options.
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