I started working at Chessington in November 2012 as an Elf in the Christmas Grotto, which was my first real experience in customer service. Afterward, I applied for a permanent Sales Assistant role in the furniture department, though I wasn't initially sure if retail was for me.
Now, 12 years later, I'm the Purchasing Manager, responsible for sourcing non-food and non-plant items. I enjoy the variety in my role, especially the seasonal shifts between Summer Gardening, Outdoor Living, and Christmas, and I’ve been supported with training and guidance throughout my journey.